Frequently Asked Questions
We've put together a few simple care tips here so your swimwear will last many seasons to come.
We have a showroom in Byron Bay called Sunup Space which is available to visit by appointment. The showroom is set up with change rooms and accepts card payments. To make an appointment, you can email hello@hakeaswim.com
Please email us at hello@hakeaswim.com with your order number and we’ll do our best to arrange a suitable collection time.
If you need to change your order, please email as soon as possible with your order number and change requirements. If your order hasn’t already been dispatched, we are able to amend if the item(s) you wish to change for are available. If your order already been dispatched, you will need to go through the exchange process.
We recommend opting for one size up from the size you generally take in a one piece swimsuit if you have a long torso, to best fit the body length while still fitting at the bust and hip. Our care team are happy to provide more detailed fit assistance on specific styles. Please email hello@hakeaswim.com
In this instance we generally recommend opting for the bigger size in a one piece. For example, if your measurements most closely match size 2 on top and size 3 on bottom against our size chart, we would recommend a size 3 in a one piece. Our team are happy to provide more detailed fit assistance. Please email hello@hakeaswim.com
We accept returns and exchanges on full price items within 7 days from receiving your delivery. You can find more information about our exchange and returns policy here. Please note all sale items, including those purchased during a flash sale are final sale and cannot be returned.
Yes, you can find our international size chart here.
Our swimwear is designed to provide support to a range of body types and bust sizes. We understand the importance of finding the right fit, so our designs incorporate features like adjustable straps, under-bust support, side boning and removable cups.
While our garments typically run true to size, we do recommend checking our size guide. If you’re still unsure or have specific questions regarding cup size, we are available by appointment in our showroom and always happy to assist you via email at hello@hakeaswim.com.
Many of our bikini tops and one-pieces feature removable cups for optional added support, though we recommend referring to the individual product listing as some styles may not. Our customer support team at hello@hakeaswim.com are always happy to assist you with any size/fit related questions.
While our tops typically do not have an underwire, under-bust support is achieved through thoughtful design and quality construction so you feel secure and supported while in the water. Some styles offer more support than others so please reach out to our customer service team at hello@hakeaswim.com for personalised guidance.
Our swim tops have been developed for a wide range of body types. We have styles suitable for A - D+ cups. This is achieved through offering a wide size range along with styles which vary in their level of coverage and support. All of our samples are tested on a range of body types to ensure they fit a mix of real bodies. Contact hello@hakeaswim.com for assistance finding the perfect style and fit for your body shape.
Many of our pieces are maternity and breastfeeding friendly! Our high quality ECONYL performance fabric provides the necessary support and flexibility to grow with your changing body. Contact the team at hello@hakeaswim.com for our favourites.
At its core, Hakea is designed by surfers, for surfers. A response to the call for practical and comfortable swimwear that is also thoughtful and stylish, intentionally designed as multifunctional, versatile pieces.
We always recommend referring to our size guide or the product description, if a style is coming up on the smaller side we'll have this noted. Most of our styles are true to size and we suggest selecting the size you wear most generally. Our team is here to help if you would like advice on specific styles.
All of our one pieces, bikini tops and bottoms are fully lined to ensure adequate support and comfort both in and out of the water.
Our tops and bottoms are available separately so you can mix and match to find the perfect fit for your shape. Always refer to our size guide or contact hello@hakeaswim.com with any size/fit related questions.
Our swimwear fabric is made from high quality ECONYL recycled nylon. This performance fabric is resilient against chlorine, UPF 50+ and resists breakage up to five times longer than standard fabrics. We use premium metal alloy clasps on all our garments ensuring these mechanisms stand the test of time however, you should always rinse your swimwear out in fresh water after use as chlorine and salt water can cause damage over time. You can read more about our materials, here.
Our premium ECONYL swimsuits are designed to withstand the elements and be long lasting when handled with care. We recommend hand washing after each use or a gentle machine wash in cold water only with eco-friendly detergent every so often if you have a newer machine.
1. Always hand rinse your pieces in cold water after use to avoid salt drying into the fabric as this can take a toll on the fibres.
2. To remove sunscreen or marks, hand wash in cold water with a mild earth friendly laundry liquid and focus on gently rubbing it into the areas needed. Do not wash in hot water, tumble dry, dry clean or iron your swimsuit. Heat will cause damage to the fibres.
3. Avoid twisting and pulling your swimwear when wet.
4. To dry, lay flat in shade or hang over a clothesline. Avoid using pegs.
5. Avoid contact with rough surfaces, oils, lotions, spas, chlorine and other harsh chemicals to get the longest wear out of your swimsuit.
Both functional and flattering our designs are purpose built to wear beyond the beach. Layer with pants, shorts or skirts. Seamlessly working with your current wardrobe.
Mixing swimwear with every day pieces extends the wearability and lowers the cost per wear. A low cost per wear can be a good way to work out if you’ve made a good investment and help with curating a sustainable wardrobe.
All of our pieces are designed with versatility in mind. Our swim tops are a great addition to any outfit when worn as a bralette, without compromising on comfort and support.
We ship globally with an estimated delivery time of 5-7 days after dispatch. Shipping charges may vary based on location.
Estimated delivery time for AUS/NZ orders is 2-3 business days from dispatch.
USA/Canada, Europe, rest of world can expect delivery within 5-7 business days of dispatch.
Please keep in mind we are a small team and orders are packed and sent twice weekly.
Our swimwear is made from high quality recycled nylon. This performance fabric is resilient against chlorine, UPF 50+ and resists breakage up to five times longer than standard fabrics. We also use compostable hygienic liners and organic cotton woven labels.